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PLEASE READ CAREFULLY!!
Our policy is designed
to be fair to our
customers, and still be
able to operate our
business. The nature of
our business is one
where we rely almost
entirely on reservations
made in advance. Once
we accept your
reservation, your
accommodations we turn
away all other
requests. Unlike major
hotels / motels - we do
not overbook to cover
such occurrences. This
policy is designed to
completely protect you
and our business. If
you have any questions,
please ask.
NON-Smoking Policy
– The vast majority of
our guests insist on
non-smoking
accommodations, and we
have listened to you!
Therefore, we
respectfully request
that guests do not smoke
inside any of our
cabins, which are all
clearly marked with no
smoking signs.
Due to the
additional costs of
cleaning a unit that has
been smoked in, we have
no other choice but to
apply a $50 charge to
those who disregard our
policy.
We apologize for
any inconvenience, and
thank you in advance for
your cooperation.
Check In Procedures
-
All guests
must check in at the
office upon arrival.
For guests
arriving after 8 pm,
we’ll leave signs on
both the Store door (to
point you to your room)
and on the door to your
room.
We’ll leave the
light on for you and
will see you in the
morning. :-)
Check in time - 3:00 PM
Our check in time is
3:00 PM. (If you intend
to arrive before then,
please notify us and we
will make every attempt
to have your lodging
ready, but we cannot
guarantee it.)
Check out time - 11:00
AM
Our check out time is
11:00 AM. Due to
staffing and the large
demand for lodging,
extending check out
times is extremely
difficult.
If possible, we will
gladly accommodate late
check outs with
pre-authorization and
availability - please
just ask.
Otherwise, we
respectfully request
that guests honor our
check out times. Unless
you have received
pre-authorization for a
late checkout, a fee of
$25 will apply after
11:30 AM, $50 after
12:30 PM, $75 after 1:30
PM, and the weekend rate
for a full night after
2:30 PM. If we have
guests arriving for your
room, between 2:00 &
2:30 we may have no
other choice but to
enter your room & clean
it – your belongings
would be moved to the
store.
Deposits -
Rental Deposit amount
will equal the greater
of 1 night / rental or
40% of booked nights /
rentals.
A Deposit (cash, money
order or check) or
credit card number is
required to guarantee
all lodging and boat
reservations. A credit
card is always required
for boat rentals.
We accept Visa,
MC, or check received
within 7 days of booking
reservation.
If
paying deposit by check,
reservation is NOT
confirmed until check is
received. If check is
not received within 7
calendar days, your
reservation may be
removed from our books
at our sole discretion.
We will make every
attempt to contact you,
but can no longer
guarantee your
dates. Bad Check Charge
is $50.00. If guaranteed
by credit card,
reservation is confirmed
immediately. Credit card
will
not be
charged ahead of time
for deposit.
(**Reservations for
guests outside the
continental USA must
have Visa or MC only,
and deposit will be
charged at time of
reservation.)
Cancellations, Changes
and No Shows -
For rental of 1 unit /
campsite -
If cancellations or
changes are made 15 or
more calendar days prior
to date of arrival, no
problem. If
cancellations or changes
are made 14 or fewer
calendar days prior to
date of arrival, you
will forfeit deposit(s)
if we cannot rebook your
lodging / or if we can
rebook your lodging you
will only incur $25
fee. No Shows, Early
Departures, and
Cancellations less than
24 hours prior to
arrival date will be
charged full price for
all reserved nights, and
all rentals.
(Reservations
booked 14 or fewer days
prior to arrival will
have 24 hours from
making reservation to
cancel or change.)
Cancellation fees are
calculated on regular
rates, and are not
subject to any
discounts.
For rental of 2 or more
units / campsites -
If cancellations or
changes are made 22 or
more calendar days prior
to date of arrival, no
problem. If
cancellations or changes
are made 21 or fewer
calendar days prior to
date of arrival, you
will forfeit deposit(s)
if we cannot rebook your
lodging / rentals /
trips, or if we can
rebook your lodging ,
you will only incur $50
fee. No Shows, Early
Departures, and
Cancellations less than
24 hours prior to
arrival date will be
charged full price for
all reserved nights and
all rentals.
(Reservations
booked 21 or fewer days
prior to arrival will
have 24 hours from
making reservation to
cancel or change.)
Cancellation fees are
calculated on regular
rates, and are not
subject to any
discounts.
Damages -
You are responsible for
leaving your
accommodations in the
same condition (with
normal use) as it was
found when you arrived.
The guest booking the
reservations is
ultimately responsible
for paying for damages
should someone in his
party fail to do so.
This applies to any and
all damages found during
and after your
departure. Should we
find any unusual damage
after your departure, an
itemized invoice will be
sent and your credit
card will be charged
appropriately.
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