PLEASE READ CAREFULLY!!

Our policy is designed to be fair to our customers, and still be able to operate our business. The nature of our business is one where we rely almost entirely on reservations made in advance.  Once we accept your reservation, your accommodations we turn away all other requests.  Unlike major hotels / motels - we do not overbook to cover such occurrences.  This policy is designed to completely protect you and our business.  If you have any questions, please ask.

NON-Smoking Policy – The vast majority of our guests insist on non-smoking accommodations, and we have listened to you!  Therefore, we respectfully request that guests do not smoke inside any of our cabins, which are all clearly marked with no smoking signs.  Due to the additional costs of cleaning a unit that has been smoked in, we have no other choice but to apply a $50 charge to those who disregard our policy.  We apologize for any inconvenience, and thank you in advance for your cooperation.

Check In Procedures - All guests must check in at the office upon arrival.  For guests arriving after 8 pm, we’ll leave signs on both the Store door (to point you to your room) and on the door to your room.  We’ll leave the light on for you and will see you in the morning. :-)

Check in time - 3:00 PM   Our check in time is 3:00 PM.  (If you intend to arrive before then, please notify us and we will make every attempt to have your lodging ready, but we cannot guarantee it.) 

Check out time - 11:00 AM   Our check out time is 11:00 AM.  Due to staffing and the large demand for lodging, extending check out times is extremely difficult.  If possible, we will gladly accommodate late check outs with pre-authorization and availability - please just ask.  Otherwise, we respectfully request that guests honor our check out times.  Unless you have received pre-authorization for a late checkout, a fee of $25 will apply after 11:30 AM, $50 after 12:30 PM, $75 after 1:30 PM, and the weekend rate for a full night after 2:30 PM.  If we have guests arriving for your room, between 2:00 & 2:30 we may have no other choice but to enter your room & clean it – your belongings would be moved to the store.

Deposits -

Rental Deposit amount will equal the greater of 1 night / rental or 40% of booked nights / rentals.

A Deposit (cash, money order or check) or credit card number is required to guarantee all lodging and boat  reservations. A credit card is always required for boat rentals.  We accept Visa, MC, or check received within 7 days of booking reservation.

 If paying deposit by check, reservation is NOT confirmed until check is received.  If check is not received within 7 calendar days, your reservation may be removed from our books at our sole discretion.  We will make every attempt to contact you, but can no longer guarantee your dates.  Bad Check Charge is $50.00. If guaranteed by credit card, reservation is confirmed immediately. Credit card will not be charged ahead of time for deposit. 

(**Reservations for guests outside the continental USA must have Visa or MC only, and deposit will be charged at time of reservation.)

Cancellations, Changes and No Shows -

For rental of 1 unit / campsite -  If cancellations or changes are made 15 or more calendar days prior to date of arrival, no problem. If cancellations or changes are made 14 or fewer calendar days prior to date of arrival, you will forfeit deposit(s) if we cannot rebook your lodging / or if we can rebook your lodging you will only incur $25 fee.  No Shows, Early Departures, and Cancellations less than 24 hours prior to arrival date will be charged full price for all reserved nights, and all rentals.  (Reservations booked 14 or fewer days prior to arrival will have 24 hours from making reservation to cancel or change.) Cancellation fees are calculated on regular rates, and are not subject to any discounts.

For rental of 2 or more units / campsites -  If cancellations or changes are made 22 or more calendar days prior to date of arrival, no problem. If cancellations or changes are made 21 or fewer calendar days prior to date of arrival, you will forfeit deposit(s) if we cannot rebook your lodging / rentals / trips, or if we can rebook your lodging , you will only incur $50 fee.  No Shows, Early Departures, and Cancellations less than 24 hours prior to arrival date will be charged full price for all reserved nights and all rentals.  (Reservations booked 21 or fewer days prior to arrival will have 24 hours from making reservation to cancel or change.) Cancellation fees are calculated on regular rates, and are not subject to any discounts.

Damages - You are responsible for leaving your accommodations in the same condition (with normal use) as it was found when you arrived. The guest booking the reservations is ultimately responsible for paying for damages should someone in his party fail to do so.  This applies to any and all damages found during and after your departure.  Should we find any unusual damage after your departure, an itemized invoice will be sent and your credit card will be charged appropriately.